Team & Roles
Add your team (or your clients' contacts) to a workspace with clear permissions.
Roles
| Role | Can |
|---|---|
| Owner | Everything — workspace, team, billing/settings |
| Admin | Manage monitors/projects inside the workspace |
| Member | View and operate monitors/incidents (ACK/resolve) |
The last owner cannot be removed/demoted (prevents losing admin control).
Invite a member
- Team (in the workspace) → Invite member → enter email + role.
- Already has an account → they join immediately.
- No account yet → a join invitation link is created; they register/login and the workspace appears in their switcher.
Each workspace has its own members and roles — a user can be Owner of one workspace and Member of another.
Limits per edition
| Members | Community | Pro | Business |
|---|---|---|---|
| Max team members | 1 | 5 | 50 |
Business's 50 members + 10 workspaces let an agency add client contacts into each client workspace as Members (they see only their own data).
Account security
- 2FA is per-account (Settings → Two-Factor Authentication) — see Security.
- Login rate-limiting (5 fails / 15 min) protects every account.
See Workspaces & Projects for how workspaces map to clients.